HOW TO ORDER
The terms listed under 'Place an Order', also regarded as the 'Terms' are applicable to all purchases made through this site. 'PROBEAUTY Group', 'we', 'us' refer to PROBEAUTY Group. By placing orders through this site, you agree to the following terms and conditions. The terms and conditions may undergo changes periodically, and any changes will reflect on this posting. You are requested to visit this page and check the current terms and conditions, as they are binding on you. Consistent usage of the site will mean that you accept the changes.
PLACE AN ORDER ONLINE
Browse through our online store and/or bi-monthly catalogue and select the product that you wish to buy. Click 'Add to Cart'. Please note: Discounts are automatically applied to all items that are on special or part of a particular sale. If you do not see a discount on an item, it is excluded from the promotion.
Once you're ready, review your shopping basket and select 'Checkout' to continue through the order process.
Confirm the details of your billing address and shipping address. Select your payment method and enter your payment details.
Review your order and submit it. Your order will be sent through to our warehouse for picking and shipping. You have the option of reviewing the items and the shipping details of your order through your online account.
AFTER ORDER SUBMISSION
You will receive an e-mail confirmation of the order to the same e-mail address that you will use to login to the account on our website. When your order is shipped, PROBEAUTY Group will notify you via e-mail.
HOW TO CHECK THE STATUS OF AN ORDER
To check the status of your order, click on Account, and you will be asked for your e-mail address and password. You can then login and check, or you can call 1-800-557-3223.
CREDIT CARD PAYMENTS
The best way to purchase any product from our website is payment via a credit card. For a credit card payment, we will ask you specific, relevant information we require for the various authorization and verification process of the purchase. We regret to inform you that we will not be able to execute your order until the authorization and verification processes are cleared.
CHARGING YOUR CREDIT CARD
As soon as your order is processed, we apply the order total your credit card. Once the order is shipped, delay in the shipment or installation will not relieve you of your obligation to accept any charges for the particular transaction.
PROBEAUTY Group may go for litigation in the case of payment disputes. If your credit card company refuses payment, we may delay the shipment, or cancel the order outright. Additionally, we may deduct any sums that you owe us from any amount due to you. In addition, we will be entitled to reasonable costs that we incur for collection, including legal fees.
CREDIT CARD SECURITY
Credit card security is foremost in our minds, and we appreciate the care that our customers take about their personal and critical information. We do not store credit card numbers(s) on our customer's profile. You will need to re enter your credit card information during every order you place with us online.
SHIPPING AND SHIPPING CHARGES
Provided your orders are in stock, we will ship your orders within three business days, post the receipt of your order and credit card verification. We ship all our orders via our choice of shipper from the PROBEAUTY Group warehouse closest in proximity to the delivery address. The EDD (estimated delivery dates) are calculated based on which orders are received Monday to Friday, holidays excluded. We do not ship or deliver any orders on holidays and weekends. Moreover, we cannot guarantee the delivery date and time for any order. Additional Standard Shipping charges will apply on furniture orders. Estimated Arrival Time: 2-7 business days from date of shipment.
Orders must be picked up within 5 business days of notification. After 5 business days your order will automatically be shipped the address the on file, and we will deduct 7500 loyalty points from your account to cover shipping and handling charges (if applicable). By choosing the curbside pickup option, you agree to have PROBEAUTY Group automatically ship your order and deduct 7500 loyalty points from your account to cover shipping and handling charges (if applicable) without further notice.
Back orders will be accepted on regularly stocked merchandise. Back orders will be shipped upon product arrival at no additional charge.
We collect sales tax from customers as is required by the Provincial and Federal legislation.
The prices listed on the PROBEAUTY Group Website for a particular product is the price that the product is available for, at the time we receive your order. We change the prices from time and time. It is also possible that there is an error in the pricing of a particular product in which case the charge that appears on your final invoice will be correct. Any prices that appear online will be overridden by our system in which case the amount preauthorized on your credit card may vary from the final checkout/invoiced amount. All prices are in Canadian dollars. The prices on the PROBEAUTY Group Website are exclusive of sales tax and shipping charges.
LIMITATIONS OF PROBEAUTY GROUP LIABILITY
PROBEAUTY Group will not be liable for any special, indirect, consequential damages that are a result of the use or inability to use this site, or from the purchase and use of products available on the PROBEAUTY Group Website. This is true, even in the case that a PROBEAUTY Group representative has been advised of the possibility of such damages. The total liability of PROBEAUTY Group for all damages, losses, and a cause of action (in tort, contract or legal theory) shall in no event, exceed the amount that you paid for the product purchased on the site.
GOVERNING LAW AND JURISDICTION